We are Investis Digital Limited (IDX™), a company registered in England and Wales under company number 3930926 and with its registered address at 24 Fashion Street, London E1 6PX ("IDX™", "We", "Us", "Our").
IDX™ respects your right to privacy and will process personal information you provide in accordance with the General Data Protection Regulation (EU 2016/679), Data Protection Act 2018, the Privacy and Electronic Communications (EC Directive) Regulations 2003 and other applicable privacy laws.
We have prepared this Privacy Policy to explain how, why and when we collect data from you.
Definitions and Interpretation
In this Policy, the following terms shall have the following meanings:
"Personal Data": means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Website. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”).
What Does This Policy Cover?
This Privacy Policy applies to visitors, employees, customers, prospective customers and suppliers use of Our Website.
Your Rights
As a data subject, you have the following rights under the GDPR, which this Privacy Policy and Our use of personal data have been designed to uphold:
The right to be informed about Our collection and use of personal data;
The right of access to the personal data We hold about you;
The right to rectification if any personal data We hold about you is inaccurate or incomplete;
The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you
The right to restrict (i.e. prevent) the processing of your personal data;
The right to data portability (obtaining a copy of your personal data to re-use with another service or organization);
The right to object to Us using your personal data for particular purposes; and
Rights with respect to automated decision making and profiling.
We will consider all requests in respect of these rights. Please note, however, that certain personal information may be exempt from such requests in certain circumstances, for example if we need to keep using the personal data to comply with our own legal obligations or to establish, exercise or defend legal claims. If an exception applies, we will tell you this when responding to your request. We may request you provide us with the information necessary to confirm your identity before responding to any request you make.
If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided under the ‘How Can You Access Your Data’ section and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
What Data Do We Collect?
If you register on this site, you will be asked to provide certain information about yourself (such as your name, address, email address and telephone number, login details such as user name and password). We only ask that this information is provided should you want use a service, make an enquiry or speak to us about Our products or services. We only collect the minimum data required to carry out your enquiry.
We may also automatically collect some technical data such as your Internet Protocol (IP) address, your login information, browser type and information to understand how visitors interact with websites by collecting and reporting information anonymously. This is necessary for Us to allow you to use Our Website.
Our Website use cookies, which are small files placed on your internet browser when you visit Our Website. We use cookies in order to offer you a more tailored experience in the future, by understanding and remembering your particular browsing preferences. Detailed information on the cookies we use and the purposes for which we use them can be found in our Cookie Policy when visiting Our Website.
How Do We Use Your Data?
If We do collect any personal data, it will be processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times.
If you contact Us and We obtain your personal details from your email, through Our contact page or by registering on Our Website, we may collect, use and store them as follows:
- To receive and reply to your email;
- To contact you for legitimate business interests;
- To contact you about your account and our services;
- To contact you for service-related reasons that you have subscribed to, signed up for, or participate in (e.g. to make you aware of any changes in your subscription, reminding you of a password or username, or about a comment you have made on a website);
- To fulfill subscription orders, provide information relating to the product you signed up to;
- To track traffic flows and to make our websites easier for you to use and to better understand how our websites are used;
- Planning and managing our business activities by understanding aggregated analysis on behavior and habits;
- For improvement and maintenance of Our Website and to provide technical support for Our Website;
- To ensure the security of Our Website;
- To recognize you when you return to Our Website, to store information about your preferences, and to allow us to customize Our Website for you;
- For internal corporate reporting, business administration, ensuring adequate insurance coverage for our business. We may process your personal data for these purposes where it is in our legitimate interests to do so;
- To comply with any procedures, laws and regulations which apply to us – this may include where we reasonably consider it is in our legitimate interests or the legitimate interests of others to comply, as well as where we are legally required to do so; and
- To establish, exercise or defend our legal rights – this may include where we reasonably consider it is in our legitimate interests or the legitimate interests of others, as well as where we are legally required to do so.
We provide an unsubscribe option on all of Our communications.
We consider that the legal bases for using your personal information as set out in this privacy policy are as follows:
- Our use of your personal information is necessary to perform our obligations under any contract with you (for example, to comply with the terms of use of our website which you accept by browsing our website); or
- Our use of your personal information is necessary for complying with our legal obligations (for example, for health and safety purposes); or
- Where neither (a) nor (b) apply, use of your personal information is necessary for our legitimate interests or the legitimate interests of others (for example, to ensure the security of our website). Our legitimate interests are to:
- run, grow and develop our business;
- operate our website; and
- carry out marketing, market research and business development.
If we rely on our legitimate interests for using your personal information, we will undertake a balancing test to ensure that our legitimate interests are not outweighed by your interests or fundamental rights and freedoms which require protection of the personal information. We may process your personal data in some cases for marketing purposes on the basis of your consent, which you may withdraw at any time. If we rely on your consent for us to use your personal information in a particular way, but you later change your mind, you may withdraw your consent by contacting us at [email protected] and we will stop doing so. However, if you withdraw your consent, this may impact the ability for us to be able to provide services to you (for example, we may not be able to provide e-mail marketing information to you).
How Long Do We Keep Your Data?
IDX™ will not keep personal data for any longer than is necessary in light of the purpose or purposes for which that personal data was originally collected, held, and processed.
We will always retain your personal information in accordance with law and regulation and never retain your information for longer than is necessary.
When personal data is no longer required, all reasonable steps will be taken to securely erase or otherwise dispose of it without delay.
Children
Our Website and services are not directed at children and we do not knowingly collect any personal data from children. If you are a child and we learn that we have inadvertently obtained personal data from you from Our Website, or from any other source, then we will delete that information as soon as possible. Please contact us at [email protected]. if you are aware that we may have inadvertently collected personal data from a child.
Where Do We Store Your Data?
The data that we collect from you may be transferred to and stored at a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA working within the IDX™ group or one of our suppliers. Such staff may be engaged in, among other things, the fulfillment of your order and the provision of support services. By submitting your personal data, you agree to this transfer, storing and processing. We will take all steps reasonably necessary to ensure that your data is treated securely, in accordance with your rights and in accordance with this Privacy Policy. All information you provide to us is stored on Our secure servers.
If you register for the alert service, you will need to provide your name and email address. This information will be held by IDX™ and may be accessed by Investis Corporate Communications PVT. Ltd (a subsidiary of IDX™) from its premises in India for administration of the alert service. The information will not be used for any other purpose; it will be stored securely and will not be shared with third parties.
Risks and how we keep your personal data secure
Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure any data We hold about you (even if it is only your email address).
We have put in place security procedures and technical and organizational measures to safeguard your personal information. Access to all internal servers is limited to the specialist IT and Data personnel.
In the course of provision of your personal data to us, your personal data may be transferred over the internet. Although we make every effort to protect the personal data which you provide to us, the transmission of information over the internet is not completely secure. As such, you acknowledge and accept that we cannot guarantee the security of your personal data transmitted to Our Website and that any such transmission is at your own risk. Once we have received your personal data, we will use strict procedures and security features to prevent unauthorized access to it.
Where we have given you (or where you have chosen) a password which enables you to access your online account, you are responsible for keeping this password confidential.
How Can You Access Your Data? (Subject Access Request)
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable as long as requests are reasonable.
If you wish to exercise your rights, or have any questions regarding your Personal Data please contact IDX™ using the details below.
Please contact Us for more details at [email protected] or by telephone on +44 (0)20 7038 9000.
We may require proof of your identity before we can give effect to these rights.
Do We Share Your Personal Data?
To fulfill certain services, We work within the IDX™ group, external suppliers and our other service providers and sub-contractors, including payment processors, utility providers, suppliers of technical and support services and insurers, some of which may reside outside of the European Economic Area (EEA). For us to provide this order/ service We may need to share your data with an organization. We may share your personal information with our group companies where it is in our legitimate interests to do so for internal administrative purposes (for example, for corporate strategy, compliance, auditing and monitoring, and quality assurance).
We do not subscribe you to marketing emails without your consent.
We do not allow the vendors who help us process transactions or services to sell or give away your information. Any third parties with whom we share your personal data are limited (by law and by contract) in their ability to use your personal data. We will always ensure that any third parties with whom we share your personal data are subject to privacy and security obligations consistent with this Privacy Policy and applicable laws.
Links to Other Websites
We sometimes provide you with links to other websites, but these websites are not under our control. Therefore, We will not be liable to you for any issues arising in connection with their use of your information, the website content or the services offered to you by these websites. We advise you to consult the privacy policy and terms and conditions on each website to see how each supplier may process your information.
Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Website and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Website following the alterations. We recommend that you check this page regularly to keep up-to-date.
The practices described in this Privacy Policy are current as of March 2024.