The Challenge

Delivering a new and improved IR website to meet the needs of a growing IR audience and to change perception on the business.

Historically, the Vodafone IR website was lean and heavily focused on news, facts and figures. The new site needed to take visitors on a journey, positioning Vodafone as a purpose-driven company and highlighting its ESG credentials to a wider audience, and more effectively across digital channels.

Furthermore, given investors have the perception that Vodafone is a UK focused mobile-only operator, it was important to show that the company is a converged leader in Europe, a data and payments leader in Africa and global leader in IoT.

+130%
Page views site-wide
+208%
Page views on the “Investors” page
-153%
bounce rate on the "Results & Report" page
The Outcome

Substantial increase in user engagement

The enhanced and expanded IR website is the first of a series of digital improvements for Vodafone this year and the project was awarded "Most Effective Use of Digital Communications" at the IR Society Best Practice Awards.

By gaining an in-depth understanding of Vodafone’s diverse audience groups we were able to create a new website which revolves around purpose and updates audience perception from the mobile-only Vodafone of ten years ago to the Vodafone of today—a converged leader in Europe, a data and payments leader in Africa and global leader in IoT.

The site experienced tangible user engagement improvements on its key sections, celebrating

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Thanks to IDX™, the new Vodafone site is excellent and truly best-in-class. It adds huge value to all our IR communications.

Matthew Johnson, Group Investor Relations Director at Vodafone